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STORE POLICY

Welcome to Sunday Espresso! We value your interest in our unique creations and strive to ensure your experience is delightful. Please review our store policies to help us maintain excellent service and transparency.

Shipping Policy

GENERAL INFORMATION

Sunday Espresso specializes in creating visual arts, including paintings, decor, digital services, graphic design, and website design.

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All items are crafted with care and designed to inspire. Customization options are available upon request.

Returns Policy

ORDERING PROCESS

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  • Custom Orders:

    • Custom orders require a 50% non-refundable deposit before production begins. Turnaround times and design proofs will be communicated during the consultation process.

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  • Payment Methods:

    • We accept all major credit cards, PayPal, and other secure online payment methods. Full payment is required before items are shipped or delivered.

Payment Methods

SHIPPING & DELIVERY

  • Shipping Timeline:

    • Items are shipped within 5–7 business days for standard orders. Custom orders may require additional time, which will be specified at the time of purchase.
       

  • Delivery Services:

    • We offer shipping through trusted carriers with tracking information provided. Shipping rates are calculated at checkout based on location and item weight/size.
       

  • International Shipping:

    • International shipping is available. Customers are responsible for customs fees, taxes, or duties.
       

  • Local Pickup:

    • Local pickup options are available for select products. Contact us to arrange pickup details.

RETURNS & EXCHANGES

  • Return Policy:

    • Due to the custom nature of our products, all sales are final unless the item arrives damaged or defective.
       

  • Damaged or Defective Items:

    • If an item is damaged during shipping, please contact us within 7 days of delivery with photos of the damage. We will work with you to replace or repair the item.
       

  • Non-Refundable Items:

    • Custom and digital services, as well as sale items, are non-refundable.

DIGITAL SERVICES

  • Design Process:

    • Digital designs include 2 rounds of revisions. Additional revisions may incur an extra fee.
       

  • File Delivery:

    • Finalized digital files will be delivered electronically via email or download link within the agreed timeframe.
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  • Ownership Rights:

    • Sunday Espresso retains the rights to all original designs unless explicitly transferred in a written agreement.

Payment Methods

PRIVACY POLICY

All personal information provided during transactions is securely stored and will not be shared with third parties. For more details, please review our Privacy Policy on our website.

CONTACT US

For questions, concerns, or feedback, please reach out via email at info@sundayespresso.com or visit our website at sundayespresso.com. We aim to respond to inquiries within 2 business days.

 

Thank you for supporting Sunday Espresso and allowing us to bring creativity to your life!

FAQ'S
  • Do you accept custom orders, and how does the process work?
    Yes! We love creating custom pieces. To place a custom order, simply fill out our inquiry form on the website or email us directly. Once we discuss your vision, you’ll receive a quote and a timeline. A 50% non-refundable deposit is required to begin, and you’ll receive design proofs for approval before production starts.
  • How long does it take to receive my order?
    For standard orders, processing and shipping typically take 5–7 business days. Custom orders require additional time depending on the complexity of the design, which we’ll communicate during the consultation process. Shipping times vary based on location.
  • What is your return policy?
    Due to the custom nature of many of our products, all sales are final. However, if your item arrives damaged or defective, please contact us within 7 days of delivery with photos, and we’ll work with you to resolve the issue through repair or replacement.
  • Can I request additional revisions for a digital design project?
    Each digital project includes 2 rounds of revisions. If you need further changes, we’re happy to accommodate for an additional fee. Let us know your requirements, and we’ll provide a revised quote if needed.
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